This Privacy Policy (“Policy”) explains how Ranavy Footwear (“Ranavy”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you use our website (the “Site”). We are committed to respecting your privacy and complying with all applicable privacy laws, including the General Data Protection Regulation (“GDPR”) for users in the European Economic Area (EEA) and relevant privacy laws for users outside the EEA.
Collection of Personal Information
We collect personal information from you in a few ways, depending on how you interact with our Site:
• Order & Registration: When you place an order or register on the Site, we collect information like name, email address, mailing address, phone number, payment details, and other order fulfillment needs.
• Browsing Activity: We may collect information about your device and browsing activity through cookies and other tracking technologies.
Use of Personal Information
We use your personal information for various purposes, but always with your best interest in mind:
• Order Processing & Delivery: To fulfill your orders and deliver your purchases.
• Customer Service: To provide you with excellent customer service and support.
• Marketing & Promotions (with Consent): We may send you marketing and promotional communications, but only with your explicit consent (users outside the EEA). For users in the EEA, you can opt-in to receive these communications. You can always withdraw your consent at any time.
• Site Improvement: We analyze your use of the Site to improve our services and offerings.
• Legal Compliance: To comply with legal and regulatory obligations.
Sharing of Personal Information
We may share your personal information with trusted third-party service providers who assist us in operating the Site and fulfilling your orders. These providers are contractually obligated to keep your information confidential and use it only for the specific purposes we have authorized.
We may also disclose your personal information if required by law, such as for a subpoena or court order.
Security of Personal Information
We take significant steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission is completely secure, and we cannot guarantee the security of your information.
Your Choices
• Marketing Communications: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails (for users outside the EEA) or by contacting us (for users in the EEA).
• Cookies: You can manage your cookie preferences through your browser settings.
Your Rights Under GDPR (EEA Users Only)
If you are located in the EEA, you have a number of rights under the GDPR, including:
• Right to access: You can request access to and a copy of your personal information.
• Right to rectification: You can request that we correct any inaccurate or incomplete personal information.
• Right to erasure: You can request that we erase your personal information, subject to certain exceptions.
• Right to restrict processing: You can restrict how we process your personal information.
• Right to data portability: You can request that we transfer your personal information to another controller.
• Right to object: You can object to the processing of your personal information for marketing purposes.
Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.
International Transfers (EEA Users Only)
Your personal information may be transferred to and processed in countries outside the EEA that may not have the same level of data protection laws as the EEA. We will take appropriate safeguards to protect your information, such as entering into standard contractual clauses approved by the European Commission.
Children’s Privacy
We do not knowingly collect personal information from children under the age of 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
Contact Us
If you have any questions about this Policy or your rights under applicable privacy laws, please contact us at: cs@diypartment.com
Changes to this Privacy Policy
We may update this Policy from time to time. We will post any changes on the Site and encourage you to review the Policy periodically.